Just some of the things our customers have to say about working with us.
Our objective is to ensure that we deliver a compelling, engaging digital retail experience for our customers which will scale as we grow. Adapt’s cloud expertise, particularly around AWS, has allowed us to locate our revenue generating and business-critical applications and workloads on platforms best suited to their natural characteristics. Being able to blend the AWS and Adapt clouds in this way is an enormous advantage for us in terms of efficiency and performance.
Working with Adapt has provided us with the flexibility, security and agility to continue to grow without worrying about our IT infrastructure. Our business is founded on five key pillars and Adapt understands the mission-critical nature of what we do, allowing us to deliver excellent service to both the people and the projects that we
Working with Adapt has provided us with the security and agility to continue our business growth and innovation without concern for our IT infrastructure. We look forward to a long and healthy partnership.
Adapt has done a great job in understanding our needs and the way they listen and operate is compelling. The proposed solution is a clear reflection of the ability of the Adapt team to really listen to our requirements and deliver a solution that matches our needs precisely. We are confident that our new Habitat will give us a strong foundation to take our business forward at pace.
A project such as this requires a very strong combination of service, solution and technical capability in order to ensure a smooth transition for Bennetts internally whilst providing business as usual for our customers. We are also working to some demanding timescales for the transition - we’re enjoying working with the team and are confident we’ll hit the milestones together.
Adapt stood out to us because it offers us the flexibility to support business change, whether it be expansion, acquisition, seasonal or sudden demand spikes. Adapt’s services accelerate our time to market, giving us a competitive advantage over our competitors.
We want to be able to deliver consistency, whilst still being innovative and unique to our online audience. Scalability that can sustain business growth is central to our evolution both now and in the future. As we focus on innovation, Adapt has our infrastructure covered - it’s the one thing I don’t have to worry about.
We were so impressed with Adapt’s breadth of offering and genuine understanding of our needs that we decided to rethink our IT strategy to incorporate their managed service. The flexible OPEX-based model was very attractive to us, freeing up capital to further invest in the development of our trading platform. The commercial and technical advantages were too powerful to ignore.
We selected Adapt because of their close cultural fit with our business. Today they are a true partner and are closely involved with our IT infrastructure on a day-to-day basis. This, to me, is Adapt’s distinguishing feature. Many other service providers we’ve encountered seem remote and distant, and unable, or unwilling to go that extra mile to understand their clients’ businesses.
Adapt has become a trusted partner. The team has taken the time to understand how our business works and gained an insight into our own clients’ needs. The Adapt team has an intimate understanding of our required outcomes - we are working with a group of people who genuinely want to play a part in helping us succeed. We want to grow our business with Adapt.
An Internet presence for our key brands is invaluable to us. We needed to consolidate our services with one trusted service provider who was able to fully understand both our technical and business requirements whilst being quick to respond and flexible enough to deliver the right solution in a timely manner. In addition, we needed to ensure that system down time was kept to an absolute minimum - we haven’t been disappointed since choosing Adapt in 2008.
Our business is growing rapidly and alongside that growth, the security and reliability of service continue to be our primary concern. We specialise in secure voice services, implementing solutions that take sensitive card data and legacy recordings out of customer contact centre environments to reduce risk – so we too must show due diligence when selecting any third party to work with. Adapt fully understands our business and takes security as seriously as we do, which is why it is our chosen partner to help us move further into the cloud. It is a relationship that we are all very keen to expand.
When we met Adapt, PayPoint’s business was expanding rapidly and has continued to do so. We knew we needed a flexible partner who could deliver both exceptional service and a high-grade data centre solution. As a result of working with Adapt, we’re now free to focus on driving business growth and providing exceptional customer support.
We enjoy working with Adapt and have developed a strong relationship with the team – they consistently over-deliver to meet our business requirements and ask the right questions, which gives me the confidence to know we made the right decision.
We need an IT system that grows in line with the ambitions of the business. We have always pioneered technological systems in the industry, and by choosing Adapt’s new and exciting solution, we are able to upload, analyse and output information more efficiently, which in turn will allow us to serve our customers quicker and more effectively. Through working with Adapt, we are creating a solution that enables efficient growth and goes beyond industry expectations in compliance.
Smiffy’s have been working with Adapt for several years and in this time have formed an excellent business relationship. Adapt’s ability to use their expertise to grow ideas from their infancy to final solution is exceptional and evident in our DR platform and customer forward facing services. We always find that their professionalism and level of service brings a real return on investment. I would recommend Adapt and their team without hesitation, to any company looking for a genuine IT partner.
We are delighted to have won this award alongside our technology partner Adapt. Virtualising our existing IT architecture was a vast and complex undertaking, which eLINIA, now part of Adapt, accomplished seamlessly. Their innovative infrastructure, combined with its green data centre in Slough, ensured that we saw significant energy savings on our investment. Due to the sensitive nature of information held on our systems, we turned to Adapt to guarantee robust disaster recovery capabilities as well protection from the most malicious security threats – ensuring business continuity and peace of mind.
Schuh has always looked for strong partners to help deliver speed, security and reliability when it comes to hosting our website. This was extremely important when it came to upgrading our current web platform with Adapt. After working with them for a number of years we felt that as a preferred partner we wanted to keep the expertise and knowledge that Adapt has brought to the table rather than looking elsewhere.
Their attention to detail during the requirements, pre and post implementation has left no doubt in my mind that we made the right choice in using Adapt for the business.
Working with Adapt has been a great success and met all of our expectations. We have been able to make a huge technology leap as a result of this initiative which will help us maintain our leading position as a skilled innovator in Supply Chain financial services.
Furthermore, the flexibility and scalability of the eVDC ensures that we can continue to meet the demands of our growing customer base within the framework of a very efficient capital model.
It was critical to get this system up and running as soon as possible without any downtime as this would be our first undertaking under the new agreement. Adapt has certainly delivered on this, offering a creative solution with the extreme flexibility required to cope with sudden expected and unexpected peaks in demand. The key thing here was that the team building the solution (the Pod) became the team that then supported us when we transitioned into early life support and then BAU.
This allowed the transition to become seamless. To migrate an estate the size of ours in less than three months was always going to be a challenge, but it was a challenge that Adapt met.
Adapt certainly hit the ground running, requiring very little time to understand our specific requirements before designing a bespoke service that would precisely meet those needs. Our business is extremely fast-paced - and with our significant online presence, we cannot afford any downtime or service outages. We needed to find a supplier that could deliver a resilient service with proven disaster recovery capabilities. Not only has Adapt delivered an exceptionally robust solution with its dual data centre solution, its underlying support network and strong service delivery model has made Adapt a valuable strategic partner that offers expert technical advice tailored to our business roadmap.
Cubic needed a resilient solution to support the changes to TfL’s revenue collection system following the introduction of contactless payments and beyond. Having partnered with Adapt for the last three years we are confident their services will help us to continue to support TfL’s requirements – allowing for almost instantaneous data replication across the two sites and continuous uptime. With the data in a safe and optimised environment, according to our strict SLAs, the Cubic team is free to focus on its core roles.
We have absolutely no doubt that selecting Adapt was the right decision for Utilyx. The way that Adapt operates as a company is completely aligned with our own culture and style, which paves the way for a great working relationship. Adapt’s MPLS service is a cost-effective and uncomplicated method of connecting our two offices, and the fact that Adapt can also offer centralised hosting for disaster recovery in a resilient tier 3 data centre will be a core component of our business continuity plan.
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