Instantly add a layer of mobility & agility to your working practices

Managed Desktop as a Service delivers a feature rich, consistent, high performance workspace experience to your teams and talent, wherever they are.

Adapt delivers role-specific managed desktop services that can be accessed by every one of your users regardless of location, from senior executives to call centre staff, securely supported from the same central administration.

Our managed DaaS service also enables your employees to bring their personal devices to work (BYOD) and connect them safely to the company network to access their information and applications, increasing productivity and promoting empowerment.

Delivered across Adapt's range of cloud platforms, the managed DaaS service is easy to trial from within your own corporate environment and delivers rapid ROI and benefits realisation.

Seamless delivery to any device

Access your applications, emails, documents and data simply and securely from any PC, Mac, tablet, smartphone, laptop or thin client - the choice is yours.

Our managed DaaS solution blends powerful market-leading VMware Horizon software and Adapt infrastructure platforms with unique dedicated and multi-tenant capabilities to deliver cost-effective, high performance desktop experiences.

Adapt offers a range of options for managed desktop delivery (RDS vs VDI, shared vs dedicated, dynamic or session based, single site vs dual site) to align services to your user profiles and business requirements.

Integrated service that gets you up and running fast

Adapt’s DaaS solution is an end-to-end fully managed desktop service.

Fast-start onboarding:

  • Application audit & discovery: document installation and configuration instructions for your applications and any dependencies.
  • Application packaging: We will virtualise as many applications as possible. For applications that cannot be virtualised, we will make these as efficient as possible to deliver, reducing the burden of ongoing maintenance and license management.
  • Application testing and support services: As we deliver the applications to your end users we will work with you through user acceptance testing and then deliver ongoing support of the application delivery.
  • User assignment: Adapt transitions your Active Directory groups, policies & applications into logical Task & Knowledge worker assignments for consistent management in your mDaaS environment.

In-life service:

  • Advanced toolsets and expert technical support: Managing and administrating your desktop environments, spanning infrastructure, hypervisor, operating system (OS), desktop application services and user personalisation & access entitlements.
  • Integrated user environment management: Allowing applications to be logically separate from the desktop environment, simplifying ongoing management, licensing and updates.
  • Application packaging/ re-packaging: Requests are handled efficiently and delivered to user test with an agreed warranty period.
  • Continuous improvement: We set up monthly or quarterly service reviews to ensure SLAs & KPIs are being met, along with qualified customer satisfaction benchmarks.

Security & straightforward compliance

Adapt ensures that your users’ desktop experience is completely protected, including backup, security and core upgrades. Authentication and identity management is integrated with your own Active Directory to ensure a consistent login, policy and experience and anti virus is included and managed within the solution to protect your desktop estate.

Adapt delivers compliant managed desktop solutions to a number of heavily regulated industries including financial services, public sector, retail and healthcare and has created a service that supports PCI DSS, Government-grade and many other compliance requirements.

    Do More with DaaS:

  • Increase security at desktop level to meet compliance requirements
  • Drive better value & performance from your desktop infrastructure
  • Standardise the applications your internal teams use
  • Protect mobile workers from data loss & offer great remote user experiences
  • Deliver applications securely to a wide range of devices, enabling BYOD

Complex or simple, we’re on hand to solve your cloud challenges.
Talk to us on 020 3714 4666

Talk to us


  • Accessible anytime, anywhere - safe, secure & resilient
  • Stable, controlled systems with enterprise-grade incident, change & capacity management
  • Improve performance, increase productivity, reduce ‘time to benefit’
  • Avoid the overhead of maintaining & supporting your own infrastructure
  • No sensitive information stored locally on users’ desktops
  • Remove compatibility issues: all applications run on all systems
  • Reduce total cost of ownership (TCO): virtual desktops cost less overall than physical PCs
  • Re-use your existing hardware, driving up sustainability & ROI
  • Minimise impact of expansion & growth: scale quickly without additional CAPEX
  • Secure, compliant systems: ISO27001 & ISO9001 certified; Government (up to Official Sensitive) & PCI DSS Data Security Tier 1 compliance assurance as required


  • Transparent subscription-per-user or per-item model
  • 24/7 management for interruption-free availability
  • Dual site delivery as standard for ultimate service confidence
  • Application delivery direct to clients
  • BYOD support
  • DaaS Active Directory management
  • User profile management
  • Anti-virus management
  • 2FA (2 Factor Authentication)
  • Location-aware printing

Additional Options

  • RDSH & VDI options to best align budget, functionality & performance
  • Optional single site for those users or applications which don’t require the highest service availability.
  • Shared & dedicated operating systems to deliver highest cost efficiencies
  • Rich media supporting graphic-intensive applications
  • Office 365
  • Exchange management
  • Range of secure, flexible network access options
  • Secure connectivity to your other Adapt-provided or hosted services
  • Email, web, file & collaboration options
Call us on 0845 304 3044